Exotel Support Center

Reporting & Analytics 16

• Where can I find my call reports and what is the reporting format used
• All about SMS reports
• How do you arrive at the Billable Duration for outbound calls?
• What is the difference between "outbound-dial" and "outbound-api"?
• How can I segregate reports per Agent/Group?

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App Bazaar 14

• Will 'Click to Call' App work in an HTTPS page?
• Phone a friend
• How do I get a call app to work on my Exotel number?
• Zero app
• Why is my missed call app not disconnecting immediately?

View all 14

App Builder 14

• Connect Applet: Call queue
• Why cant I find the users in "Choose a user or group"?
• Voicemail
• Applets
• Email applet

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Chrome plugin 1

• Make an API Outgoing call using Postman

Campaigns 7

• How to use NEW Call Campaigns
• How to use NEW Auto-Dialer(Outbound Dialer) Campaigns
• Deprecation of features in the Old Call & Dialer Campaign
• Is there any limitation to the number of contacts for which I can create an SMS Campaign?
• How to use call campaign throttling

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Email and SMS Notifications 1

• I get mail daily about the previous day's activity on my Exotel Account. How do I make sense of it?