Exotel Support Center

Reporting & Analytics 13

• Where can I find my call reports and what is the reporting format used
• All about SMS reports
• How do you arrive at the BillableDuration for outbound calls?
• What is the difference between "outbound-dial" and "outbound-api"?
• How can I segregate reports per Agent/Group?

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App Bazaar 12

• Will 'Click to Call' App work in an HTTPS page?
• Phone a friend
• How do I get a call app to work on my Exotel number?
• Zero app
• Why is my missed call app not disconnecting immediately?

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App Builder 13

• Connect Applet: Call queue
• Why cant I find the users in "Choose a user or group"?
• Voicemail
• Applets
• Email applet

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Chrome plugin 1

• Make an API Outgoing call using Postman

Campaigns 2

• Exotel Auto-Dialer Help Document
• How to use NEW Call Campaigns

Email and SMS Notifications 1

• I get a mail daily about the previous day's activity on my Exotel Account. How do I make sense of it?