Exotel Support Center

Situation: We recently moved our site to HTTPS, and noticed that the C2C widget is being blocked by some browsers (example: Chrome Version 23.0.1271.64) as ...

So, who is this for? If you... * Need a "Key account manager" * Need someone to write scripts (for say, downloading reports, writing Pas...

To start off, you need to 'Buy' an App from the 'App Bazaar' for you to be able to use it on your Exotel number.  Once you have boug...

Zero is the simplest and most basic Exotel app. It helps you handle multiple calls on your number and routes the calls to a user or a group of users in your...

Question: When customers call on the ExoPhone that is connected to a missed call app, they hear tring-tring for a long time (6 or 7 times) before it gets di...

Question: Does Exotel have "origin based routing" feature to route call according to origination point?    Origin based routing works like this: ...

The Oak Tree is a simple IVR app that lets you set up up to 4 extensions for your teams. Your callers are greeted with a welcome message and routed to the r...

Automated Telephonic Survey App (ATSA) offers you the ability to take your surveys from the phone directly to the cloud. Instead of conducting offline surve...

Normally when your callers call your number and are waiting to be connected to your co-workers, they hear on-hold music like this... <default MOH> ...

Go to the Exotel dashboard and click on ExoPhones link in the left panel. You will see the list of ExoPhones you have in your account. Click on the...