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Other Frequently Asked Questions
Frequently Asked Questions
Understanding Call Status on Exotel Status Board
Adding back a deleted user
How do I change the Super Admin Email
Where do I upload my KYC docs and what documents qualify for KYC?
Co-workers Access Rights
See all 37 articles
NDNC, DND & Other Regulations
How do I whitelist a number which is part of the DND (NCPR) registry?
How do I check if a number has been whitelisted or not?
What is the difference between a transactional call and a promotional call
What is the 'Do Not Call' list or NCPR (National Customer Preference Register)
What kind of calls can I make to people who have registered in the NCPR and to people who have not
See all 14 articles
How do I use the Addressbook and the Lists feature?
How do I create/edit/save a flow
What kind of flows can I build using Exotel
How do I add a list of numbers into my addressbook?
How do I import/export numbers to a list
See all 18 articles
What happens after my account is closed?
Notifications & Alerts
Updating my Exotel SMS and Email notification
How do you remind me about my payments?