Advanced Configs
Short video: Click on 'Address Book' on the Exotel dashboard Adding contacts In the 'Browse Contacts' section you can...
Sat, 5 Mar, 2022 at 1:58 PM
A short video: Create: In the Admin section, you can create a new flow by clicking the option App Bazaar --> Installed Apps tab Click on C...
Mon, 10 Jan, 2022 at 6:45 PM
Call Centre basic support: This is one of the most widely used use-cases by our customers. A greeting can be played out to your customers initially and ...
Tue, 31 May, 2022 at 9:00 PM
On the left panel, click on 'Address book' Click on "Create List". You can either give the list a name or use the generic name that E...
Sat, 7 May, 2022 at 10:52 AM
Short video: To import an excel sheet in a specified format, follow the below steps: Click on the address book on your Exotel dashboard ...
Sat, 5 Mar, 2022 at 1:39 PM
A short video: To schedule a bulk SMS campaign, 1) On the dashboard click on Campaigns under the Tools section on the left, 2) Click on...
Sun, 6 Feb, 2022 at 10:55 PM
Short video: While adding a co-worker into your account, you will have the option of making the co-worker an Administrator, a Supervisor, or a Us...
Tue, 1 Feb, 2022 at 6:32 PM
In many cases, you might want to improve your existing business logic. You've created the business logic, but how will you test this out? Login t...
Tue, 9 Feb, 2021 at 10:25 AM
Short video: By default, the connect applet is configured by default to ring for 30 seconds before trying the next available number. To redu...
Sat, 29 Jan, 2022 at 5:55 PM
A short video: 1) Go to the 'Co-workers & Groups' page under 'Admin' on the left navigation. 2) Click on the gro...
Wed, 5 Jan, 2022 at 6:27 PM