Advanced Configs
Short video: Click on 'Address Book' on the Exotel dashboard Adding contacts In the 'Browse Contacts' section you can...
Sat, 5 Mar, 2022 at 1:58 PM
A short video: Create: In the Admin section, you can create a new flow by clicking the option App Bazaar --> Installed Apps tab Click on C...
Mon, 10 Jan, 2022 at 6:45 PM
Video: Call Centre basic support: This is one of the most widely used use-cases by our customers. A greeting can be played out to your custom...
Sat, 10 Sep, 2022 at 12:50 PM
1 ) log in to your Exotel account. 2) On the left panel, click on 'Address book' 3) Select "Create List." You can either name the ...
Sat, 10 Sep, 2022 at 11:58 AM
Short video: To import an excel sheet in a specified format, follow the below steps: Click on the address book on your Exotel dashboard ...
Sat, 5 Mar, 2022 at 1:39 PM
A short video: To schedule a bulk SMS campaign, 1) On the dashboard click on Campaigns under the Tools section on the left, 2) Click on...
Sun, 6 Feb, 2022 at 10:55 PM
Short video: While adding a co-worker into your account, you will have the option of making the co-worker an Administrator, a Supervisor, or a Us...
Tue, 1 Feb, 2022 at 6:32 PM
In many cases, you might want to improve your existing business logic. You've created the business logic, but how will you test this out? Login t...
Tue, 9 Feb, 2021 at 10:25 AM
Short video: By default, the connect applet is configured by default to ring for 30 seconds before trying the next available number. To redu...
Sat, 29 Jan, 2022 at 5:55 PM
A short video: 1) Go to the 'Co-workers & Groups' page under 'Admin' on the left navigation. 2) Click on the gro...
Wed, 5 Jan, 2022 at 6:27 PM