Advanced Configs
Click on 'Address Book' on the Exotel dashboard
Adding contacts
In the 'Browse Contacts' section you can click the 'Add c...
Tue, 28 Oct, 2014 at 2:57 PM
In the Admin section, you can create a new flow by clicking 'App Bazaar ' -> Installed Apps tab. Then click on 'Create App' and e...
Tue, 28 Oct, 2014 at 3:02 PM
Call centre Basic support:
In this scheme you can greet you customer with a welcome message using 'Greeting' Applet.
After this you can choo...
Tue, 28 Oct, 2014 at 3:06 PM
On the left panel, click on 'Address book' and click on "Create List". You can either give the list a name or use the generic name that E...
Tue, 28 Oct, 2014 at 4:21 PM
To import an excel sheet in a specified format, follow this screen shot:
To export numbers from a list or all entries in an addressbook, use the...
Mon, 14 Apr, 2014 at 11:42 AM
1) On the dashboard click on "Campaigns" under the "Tools" section on the left.
2) Click on the Call or Sms button depending...
Fri, 28 Nov, 2014 at 4:34 PM
While adding a user into your account you will have the option of making the user an Administrator. If you need to make an already existing user into ...
Sun, 4 Nov, 2018 at 6:37 PM
In many cases, you might want to improve your existing business logic. You've created the business logic, but how will you test this out?
Aft...
Fri, 28 Mar, 2014 at 11:43 AM
By default the connect applet is configured by default to ring for 30 secs before trying the next available number.
To reduce this duration,
...
Mon, 27 Oct, 2014 at 5:42 PM
1) Go to 'Co-workers & Groups' link under 'Admin' on the left navigation
2) Click on the group name on the right. You will s...
Wed, 29 Oct, 2014 at 5:07 PM