Advanced Configs
Click on 'Address Book' on the Exotel dashboard Adding contacts In the 'Browse Contacts' section you can click the 'Add con...
Mon, 7 Sep, 2020 at 11:28 PM
A short video: Create: In the Admin section, you can create a new flow by clicking the option App Bazaar --> Installed Apps tab Click on C...
Mon, 10 Jan, 2022 at 6:45 PM
Call center basic support: This is one of the most widely used use-cases by our customers. A greeting is played out to the customers initially and the c...
Sun, 12 Sep, 2021 at 8:34 PM
On the left panel, click on 'Address book' and click on "Create List". You can either give the list a name or use the generic n...
Sat, 24 Jul, 2021 at 4:52 PM
To import an excel sheet in a specified format, follow the below steps: Click on the address book on your Exotel dashboard Click on the ...
Mon, 15 Mar, 2021 at 1:54 PM
1) On the dashboard click on Campaigns under the Tools section on the left 2) Click on the Call or SMS button depending on whether your campaign ...
Fri, 5 Mar, 2021 at 2:50 PM
While adding a co-worker into your account, you will have the option of making the co-worker an Administrator, a Supervisor, or a User. If you need...
Mon, 16 Aug, 2021 at 1:53 PM
In many cases, you might want to improve your existing business logic. You've created the business logic, but how will you test this out? Login t...
Tue, 9 Feb, 2021 at 10:25 AM
By default, the connect applet is configured by default to ring for 30 seconds before trying the next available number. To reduce this duration, ...
Wed, 21 Apr, 2021 at 11:21 AM
A short video: 1) Go to the 'Co-workers & Groups' page under 'Admin' on the left navigation. 2) Click on the gro...
Wed, 5 Jan, 2022 at 6:27 PM