Exotel Support Center

Click on 'Address Book' on the Exotel dashboard   Adding contacts   In the 'Browse Contacts' section you can click the 'Add con...

Create: In the Admin section, you can create a new flow by clicking the option App Bazaar --> Installed Apps tab  Click on Create App and enter a f...

Call center basic support:   This is one of the most widely used use-cases by our customers. A greeting is played out to the customers initially and the c...

On the left panel, click on 'Address book' and click on "Create List". You can either give the list a name or use the generic n...

To import an excel sheet in a specified format, follow the below steps:   Click on the address book on your Exotel dashboard     Click on the ...

1) On the dashboard click on Campaigns under the Tools section on the left 2) Click on the Call or SMS  button depending on whether your campaign ...

While adding a co-worker into your account, you will have the option of making the co-worker an Administrator, a Supervisor, or a User. If you need...

In many cases, you might want to improve your existing business logic. You've created the business logic, but how will you test this out? Login t...

By default, the connect applet is configured by default to ring for 30 seconds before trying the next available number.  To reduce this duration,  ...

1) Go to the 'Co-workers & Groups' page under 'Admin' on the left navigation. 2) Click on the group name on the right. You ...