Exotel Support Center

This article is about understanding call status on Exotel Status Board. For more information about what Exotel Status Board is, why we built it etc., ...

I deleted a user from my account but I want to add them back. How can I do this? If you're the admin of the account, you need to add them as a ...

1. Please login to Exotel account using user credential – He/she is the admin of this account. 2. Once you log in, click on "Co-workers and groups&...

You can upload your KYC documents by navigating to  'My account' Then click on 'KYC documents' tab Before y...

There are two types of Co-workers within your Exotel account- Admins and Users (non-admins). Each of these Co-workers types has access to different features...

You will need to be an admin to do this: Go to "My Account" (The Spanner icon) and click on "Company Info" on the left and you will...

If you have multiple Exophones and would like to delete a number from you account please follow this: 1) Go to the 'Exophones' page 2) Click on ...

Dear Customer, We value our relationship with you, and will work hard to address all your queries.  You can reach out to us in multiple ways, in...

I you have an Exotel Coupon, you can redeem it by doing the following: 1) Go to http://my.exotel.in/pay 2) Choose the Discount/Coupon Code option fr...

Every new number that you add into your Exotel account needs to be verified that it actually belongs to you! We remind you about this in a few places. Whene...