Short video:

Click on 'Address Book' on the Exotel dashboard


Adding contacts


In the 'Browse Contacts' section you can click the 'Add contact' button and enter contact with information like name, email, and company


  1. You can search for contacts in the address book by name, phone number, and email

  2. You can import contacts into your address book by clicking on 'Import'. Enter the list name (by default the current date-time is used as the list name) and import a CSV file with the contacts.

  3. Format of import: The format of the CSV file is Name, Company, Phone, and Email. Refer to Sample_Address_Book.csv for help




All your lists will be visible in the left pane of the Address book page



          There are two lists named 'All' and 'Recent Contacts' created by default

  1. You can add a list using the 'Add List' button and then import your contacts from a CSV file into a list.

  2. All contacts imported into the lists are also added to the address book by default

  3. You can also add your address book contacts into a list by dragging and dropping the contact into the list on the left pane (the contact becomes draggable when the mouse pointer becomes)


    If you have any questions or concerns, please connect with us using the chat widget on your Exotel Dashboard or Whatsapp us on 08088919888.