Call Docs
Once you have purchased an ExoPhone in the ExoPhones section, you are ready to make outbound calls. How-to Login to your Exotel dashboard. Make sure ...
Mon, 30 Sep, 2019 at 9:16 AM
To download individual recordings, click on the conversation you'd like to download. The details of the call will appear in the new slide-over window. ...
Mon, 18 Sep, 2017 at 9:45 AM
A pop-up notification on your right bottom of http://my.exotel.in page, when you receive a call. Read Know your customer for detailed info. Note that detai...
Mon, 9 Dec, 2019 at 11:00 AM
Echo is common in POTS (Plain old telephone service). If you are using an analog landline telephone or calling a number that is an analog phone line, it ...
Tue, 9 May, 2017 at 10:12 AM
Question:
For an incoming call, my URL gets a GET call which has the recording URL. Is there a way to get the URL of the outgoing call recording as well...
Tue, 28 Oct, 2014 at 2:17 PM
In case you had a successful inbound call where your user spoke to the caller, you would be able to play your call recording in your inbox (within a few min...
Sat, 30 Aug, 2014 at 2:58 PM
When you receive a call, the caller-id you see on your phone is not that of the person who is calling your company's number. Instead the number you see...
Fri, 14 Feb, 2014 at 4:26 PM
Question: can i get the wav file as an attachment to my email notification?Answer: Unfortunately, No. WAV files can be pretty big and we send a lot of ...
Tue, 26 Mar, 2013 at 6:15 PM
There are a few reasons why this could happen. Here's what happens...
As soon as you click on the 'Call' button, Exotel places a call from...
Tue, 28 Oct, 2014 at 2:19 PM
We store the recordings for up to 6 months (180 days) from the day of the call. This means, you can listen/stream and download the recordings from your Exot...
Wed, 22 Apr, 2020 at 3:25 PM