Exotel Support Center

Once you have purchased an ExoPhone in the ExoPhones section, you are ready to make outbound calls. How-to Login to your Exotel dashboard. Make sure ...

To download individual recordings, click on the conversation you'd like to download. The details of the call will appear in the new slide-over window. ...

A pop-up notification on your right bottom of  http://my.exotel.in page, when you receive a call. Read Know your customer for detailed info. Note that detai...

Echo is common in POTS  (Plain old telephone service). If you are using an analogue landline telephone or calling a number that is an analog phone line, it...

Question: For an incoming call, my URL gets a GET call which has the recording URL. Is there a way to get the URL of the outgoing call recording as well? ...

In case you had a successful inbound call where your user spoke to the caller, you would be able to play your call recording in your inbox (within a few min...

When you receive a call via Exotel, the caller ID you see on your phone is not of the person who is calling your company's number. Instead, the number ...

There are three main reasons for this occurrence. This is what happens when you place an outbound call from your Exotel dashboard.  As soon as you click...

We store the call recordings up to 6 months (180 days) from the day of the call. This means you can listen/stream and download the call recordings from your...

Yes, using the "Shout out" app. Create a bulk IVR call campaign in minutes. Simply, choose a list and the message to play out and schedule the tim...