Exotel Support Center

Short video: Wikipedia claims: Using a transfer button or switchhook flash and dialling the necessary number, a user can move an active phone c...

Short video: I wanted to know if there is any way to automatically pause and restart a campaign that is running. eg:- I want the campaign to run f...

Short video: Step 1. Create an empty list called "Blocked Callers" in the Address Book Section. Step 2. Select the newly crea...

None of us wants to miss our customer's call. If you see a lot of missed calls on your dashboard and would like to understand them and reduce them, read...

Short video: How do i get an sms alerting me on the fact that a call was made to our exotel number? Is it possible to alert multiple numbers (via ...

Video: Is there a way to do parallel ringing? Parallel ringing or simultaneous ringing enables businesses to automatically redirect incoming ...

Video: Situation: You have four agents in the group and all of them are free. Yet, the third and fourth agents in the group don't receive the...

Short video: If you have multiple numbers in your account, then you can choose to make an outbound call from a number of your choice. Currently, ev...

When you make a call to your customers, they will see your Exophone number on their phone's caller ID. However, there may be some connectivity issue...

1. How does outbound calling work?    Please refer to How do I make outbound calls via Exotel?   2. What is the caller ID that my customers see during...