Short video:

A pop-up notification on your right bottom of page, when you receive a call. Read Know your customer for detailed info. Note that details of the caller like the name will be displayed only if they're saved in the Exotel Address book 

Additionally, If you are an administrator(Admin)  of your Exotel Account, then:

  • You can get mail about incoming calls that don't reach any group (Call attempt notification email) by adding an email applet at the end of the call flow.

  • You also get a notification email for the outbound call that you make from Exotel dashboard. 

  •  You can also download an entire day's call reports from My Account->Reports the next day. Know more about reports 

If you have any questions or concerns, please connect with us using the chat widget on your Exotel Dashboard or Whatsapp us on 08088919888.