Call Docs

Why the dialled status shows no answer when it is disconnected?
To better comprehend this, we'll use the instances from case-1 and case-2 [Case-2 (b) explains this] Case-1: When the Agent 'does not answer t...
Tue, 28 Mar, 2023 at 10:48 AM
Accessing Exotel Call Recordings on Connectors
Overview All call recordings on Exotel’s connectors in CRMs are authenticated i.e, users would not be able to access these recordings directly by defaul...
Tue, 12 Nov, 2024 at 8:38 AM