Call Docs
Video: Today Exotel gives status callbacks when the call reaches terminal event when used for Outbound connecting two numbers and when used in Connect...
Wed, 1 Mar, 2023 at 7:35 PM
Types of Streams There are two types of Streams - Unidirectional and Bidirectional Unidirectio...
Mon, 8 Jul, 2024 at 6:37 PM
Short video: Providing callers with dedicated extensions allowing them to quickly connect with a specific user/agent. Advantages of Extens...
Sun, 5 Mar, 2023 at 2:11 PM
nOTP - The Next Gen Verification. nOTP is a verification product from Exotel that helps secure your business by verifying customer identity based on t...
Mon, 6 Mar, 2023 at 9:30 AM
Firstly, we must understand that TrueCaller is an independent entity and Exotel has no control over its business. TrueCaller's users mark the numbers as...
Thu, 9 Mar, 2023 at 10:21 PM
Before you start logging to your softhone to receive calls from Exotel , please visit https://my.exotel.com/voipinfo . Here you will find the user credenti...
Tue, 4 Jan, 2022 at 11:22 PM
1. Why do we need Voicebot as we already have a bidirectional stream option in the stream applet? As a bi-directional stream’s major use case is ...
Mon, 6 Mar, 2023 at 9:31 AM
Google will no longer accept integrations for Verified Calls and the feature is fully turned down from Jan 31, 2023. Businesses call millions of consume...
Mon, 6 Mar, 2023 at 2:47 PM
Introduction Quality control and compliance are now crucial components of contact centre setups. This increasing demand can be met via call recordings th...
Tue, 7 Mar, 2023 at 2:51 PM
The User Journey to start using ExoVerify SMS OTP APIs is as follows: Once the above is done, the following Sequence Diagram can be referred to: To...
Tue, 2 Aug, 2022 at 12:34 PM