Exotel Support Center

  Short video: 1) Usually we finish billing your account by the 5th of every month. An email with the information on the credits usage for the p...

Short video: Our billing cycle is from the 1st of a month to the 30th/31st of that month. So, usually by the 5th of every month, the email id's ad...

Short video: Make sure that you have logged in from the account with Admin access. Step 1: Click on the Make a payment option on the top right ...

Short video: We are sorry to see you go. For now, there is only one way to go about it. You can get this done from the ‘Company Info’ section on...

Short video: We have completely automated the billing process and simplified invoice delivery. No hard copies. All digitally signed invoices w...

In India, as we all knew, incoming calls are free, unlike in some other nations such as the United States or Singapore. We've become accustomed to it...

Before you can make an online payment (using debit/credit card or net banking), you would need to fill up your personal and company information as we pass i...

Your Exotel account is a prepaid account - This is similar to the prepaid SIM card mobile number connection offered by telecom operators. Your account will...

India: The following tax explanation applies to companies who have a registered address in India and Exotel renders services to them in India. There is ...

Video The recommended recharge amount depends on the purpose of recharge that is if it is for credits or validity.  If you are intending to rec...