Pricing, Billing & Payments
1) Usually we finish billing by 5th of every month, you will receive an email with information on usage for the previous month, and the information on ...
Fri, 6 Nov, 2020 at 4:08 PM
Our accounting cycle is from the 1st of a month to the 30th/31st of that month. So, usually by the 5th of every month, all admins of the account will receiv...
Tue, 29 Jun, 2021 at 5:51 PM
Make sure that you have logged in from the account with Admin access. Click on the Rupee symbol on your right-hand side top. Click on 'Ma...
Tue, 29 Jun, 2021 at 5:48 PM
We are sorry to see you go. For now, there is only one way to go about it. You can get this done from the ‘Company Info’ section on the dashboard(screenshot...
Thu, 30 Apr, 2020 at 10:51 AM
We have completely automated the billing process and simplified invoice delivery. No hard copies. All digitally signed invoices will be dispatched by ema...
Fri, 6 Nov, 2020 at 4:09 PM
As we all know, incoming calls are free in India unlike certain countries like the US or Singapore. We have gotten used to it and it has become the de-facto...
Wed, 16 May, 2018 at 4:36 PM
Before you can make an online payment (using debit/credit card or net banking), you need to fill up your personal & company information as we pass it to...
Wed, 16 May, 2018 at 4:46 PM
Your Exotel account is a prepaid account - This is similar to the prepaid SIM card mobile number connection offered by telecom operators. Your account wil...
Mon, 6 Nov, 2017 at 12:34 PM
India : The following tax explanation applies to companies who have a registered address is in India and Exotel renders services to them in India. There...
Tue, 28 May, 2019 at 12:17 PM
The recommended recharge amount depends on the purpose of recharge, i.e. credits, or validity. This amount should ensure the smooth functioning of your oper...
Thu, 30 Apr, 2020 at 10:47 AM