Short video:

Our billing cycle is from the 1st of a month to the 30th/31st of that month. So, usually by the 5th of every month, the email id's added to the company info page will receive an email that mentions what balance was present on the previous 30th/31st, what are the different events for which the balance was added or reduced in this billing period, and what is the current balance is. This email is computer generated and hence can be printed and used as a bill.

Furthermore, every time you make a payment, you will receive an email with an acknowledgment that can be used as a payment receipt also called a receipt voucher. 

To know the difference between a Payment receipt and a Tax invoice please click on this link and refer to the article

You can find all your bills in your Exotel dashboard -

  1. Click on the Buy Credits option on the top right. 
  2. Click on Bills on your left panel.
  3. Check your bill period and download the invoice. 

If you have any questions or concerns, please connect with us using the chat widget on your Exotel Dashboard or Whatsapp us on 08088919888