Short video:

Make sure that you have logged in from the account with Admin access.

Step 1: Click on the Make a payment option on the top right side of your Exotel dashboard as shown in the image below. 

Step 2: Click on 'Make a Payment' and select the recharge option as per your requirement.

Making a payment is as simple as opening an Exotel account. We accept both online and offline payments; however, we strongly recommend using online payments because they are updated almost instantly, whereas offline payments take time. The following are the various payment methods available:

  1. Netbanking: We accept payments through Netbanking from all Indian banks. 

  2. Cards:  Our payment gateway supports both credit and debit cards.

  3. Courier a Cheque: This mode of payment should be the last resort as it takes a lot of effort from your end as well as ours. If you pay by cheque, it takes up to 7 days from the time we have received the cheque for the payment to reflect in your account. 

  4. Wallet: We accept payments from your online wallets as well. For now, we accept payments from PhonePe, Amazon Pay, Freecharge, and PayZApp. 

  5. UPI/QR: We facilitate UPI payments as well. You can enter the UPI ID or the phone number or scan the QR code from your UPI app(PhonePe, Google Pay, or any other UPI App). 

  6. NEFT: It takes up to 3-5 working days for the payment to reflect in your account. Below are the bank account details:

    Beneficiary Bank Name - Kotak Mahindra Bank Ltd 

    Account Holder Name - Exotel Techcom Private Limited 

    Account no - 2512379407 

    IFSC - KKBK0008066 

    Bank Branch Name - MG Road Branch 

    City - Bangalore

    Note: Once the payment is done via NEFT, please share the details like UTR, Amount paid, Date of Payment, Account SID and TDS % to be deducted (if applicable).

If you have any questions or concerns, please connect with us using the chat widget on your Exotel Dashboard or Whatsapp us on 08088919888