Short video:

Automated Telephonic Survey App (ATSA) offers you the ability to take your surveys from the phone directly to the cloud. Instead of conducting offline surveys, you can do the same over an IVR thereby saving you time, money, and operation costs.

You can set up an online survey within minutes and get going. The app will receive calls on your behalf to record responses from the participants directly to the cloud. Even though the responses are stored on a cloud-based system, the participants of the survey need not be connected to the internet. The survey participants only have to pick up their phones and dial a number while the system records their responses over the phone. 

Why you should use it:

  1. Save time: Feedback from thousands of participants can be handled by the app in minutes as opposed to days in a conventional survey
  2. Get unbiased responses: There is no physical agent calling the survey participants who can introduce a bias into the customer’s mind
  3. Reduce personnel costs: Since all the calling is done by an IVR system, the costs involved are greatly reduced even for large-scale surveys
  4. Global accessibility: Since the surveys are being conducted over the phone, not with a pen and paper, participants from all over the world can participate regardless of their location
  5. Minimal learning curve: Since all data is managed on your Google Apps using your google account, you probably know how to use the system already

Click here to start using this app.

If you have any questions or concerns, please connect with us using the chat widget on your Exotel Dashboard or Whatsapp us on 08088919888