Call Docs

How to perform Listen Whisper Barge using LWB API
Listen Whisper Barge (LWB) API  (Beta) This document outlines APIs for performing LWB  , to help supervisors perform monitor action on an ongoing call. I...
Fri, 9 Apr, 2021 at 12:28 PM
How to get answered event in CRM
Today Exotel gives status callbacks when call reaches terminal event when used for Outbound connecting two numbers and when used in Connect Applet Exotel...
Mon, 15 Mar, 2021 at 7:59 PM
Working with the Stream Applet
Types of Streams There are two types of Streams  1) Unidirectional Streams Unidirectional Streams allow you to Stream live calls over Websock...
Wed, 21 Jul, 2021 at 4:33 PM
How Do I Implement Extension Based Call Routing?
Providing callers with dedicated extensions allowing them to quickly connect with a specific user/agent. Advantages of Extension Based Dialing: ...
Fri, 23 Jul, 2021 at 9:37 PM
What is nOTP and How It Works?
nOTP - The Next Gen Verification. nOTP is a verification product from Exotel that helps secure your business by verifying customer identity based upon...
Wed, 8 Dec, 2021 at 12:28 PM