Exotel Support Center

Prerequisite: A call flow (Call App).  Cash on Delivery Verification, Order Confirmation, Automated Surveys, and Feedback are a few examples of the use-...

Note: Voice-over recordings are available only for Full paid accounts. If you are on a trial account, you can check out the list of pre-recorded voice messa...

Short video: Many a time you may want to play out a dynamic audio file to the caller based on who's calling when they are calling, or based on...

Short video: Exotel provides popup notifications for both incoming & outgoing calls. As soon as I come to office, I login to exotel and then I...

          This feature is now disabled. Sorry for the inconvenience! You can use the "Record using my Phone" feature while adding audio prompt...

When there are a lot of Passthrus on your call app, there is a distinct possibility that your callers might have to wait more on call.  The reason is that ...

Question:   How to configure the Passthru applet after hangup?  We would like to have a call back to our application after the user hangs up the phone, to ...

Video: There are a few pre-recorded good sounding audio files that you can play to your callers. These are generic, does not have any reference to...

Short video: What is Click to Call? The Click-to-Call, also known as click-for-talk or click-to-dial, refers to a type of digital communication...