In many cases, you might want to improve your existing business logic. You've created the business logic, but how will you test this out?
Login to your Exotel dashboard, and go to the Address book page(http://my.exotel.in/addressbook ).
Create a new list, call it "TestNewBizLogic" or something else that's descriptive.
Add the phone number of the person who will test out the new biz logic by using "Add contact".
Now, go to your app page(http://my.exotel.in/flows ), and create a new app. Call it "TestNewBizLogic"
Start with the "Who's Calling" applet. Choose the "TestNewBizLogic" list. If the caller is from the "TestNewBizLogic" list, then use the transfer applet to connect to the new biz logic that you wish to test.
If the caller is from the "TestNewBizLogic" list, then use the transfer applet to connect to the new biz logic that you wish to test.
If the caller does not belong to the "TestNewBizLogic" list, use the transfer applet to connect to your old biz logic.
Now, go to your company numbers(http://my.exotel.in/numbers), and assign the number to TestNewBizLogic. please refer to this support article on how to attach a number to a call flow.
Call up, and check if all is well.
After testing, if you wish to use the new biz logic, assign the number to the new biz logic.
If you have any questions or concerns, please connect with us using the chat widget on your Exotel Dashboard or Whatsapp us on 08088919888.