Exotel Support Center

To protect you from the TRAI 13th amendment, we request you to never publish an ExoPhone on any of your collateral, including, but not limited to the follow...

Short video: Every call whether outbound or inbound is displayed in the inbox (Analogous to E-mail). You can get vital call information like the dat...

Does Exotel support calling international numbers? Yes, Exotel does support international calling. Not by default though. You can request our team to en...

Short video: We have an improved search function that allows you to search based on a number of parameters including From, Duration, Call Directi...

For any call that gets routed via Exotel, the status is tabulated based on the direction of the call initiation viz. Incoming and Outgoing, which in turn re...

Short video: For creating a group on the dashboard, please follow the below steps - Goto 'Co-workers and Groups': https://my.in.exotel...

Add a co-worker or a new agent to your Exotel account first by following the process explained in this article. After the co-worker or agent is a ...

A short video: All Exotel accounts come with a basic app called Zero App that can be used to set up a simple IVR greeting. For example, your gr...

1. Log into your Exotel account 2. Click on the 'SMS' button on the top left 3. Enter the number to which you want to send the SMS ...

Making a difference one SMS at a time SMS is the most efficient, unobtrusive, and cost-effective method of communicating with customers. Set up an SMS send...