Dashboard
Your team can classify calls using dispositions. You can ask us to turn this feature on even though it is not enabled by default. The list of dispositions y...
Mon, 6 Mar, 2023 at 4:58 PM
We are deprecating TLSv1.0 and TLSv1.1 on our Dashboard URLs. This support article contains information about what is currently supported and regarding this...
Thu, 2 Mar, 2023 at 5:54 PM
Why a new Inbox Filter? You may already know that the Inbox section of your dashboard displays all the call history related to your Exotel account. T...
Tue, 28 Mar, 2023 at 11:09 AM
In the event that the tenant raises a ticket claiming that despite the email notification being turned on, they are not receiving email notifications. In ...
Wed, 19 Apr, 2023 at 12:55 PM
Please note that as per our recent update, by default you will not be able to view call records older than 7 days. Alternativity, Please select the peri...
Sun, 30 Apr, 2023 at 4:57 PM
You can edit your personal phone number and name on the "Co-workers & Groups" Page. An explanation with images is given below - Go to the...
Sun, 30 Apr, 2023 at 5:39 PM