Getting Started

What is Exotel?
Exotel is a secure and reliable business phone system on the cloud that allows you to have a single business phone number from which you can make or receive...
Fri, 4 Mar, 2022 at 8:01 PM
What is the registration process?
Short video: Your journey with Exotel starts when you register with us for a Free Trial account. All it takes are a few simple steps : 1. ...
Fri, 5 Aug, 2022 at 1:55 PM
I have an Exotel Trial Account. How do I test it out? (or) How do I get started with my Exotel Trial account?
Thanks a ton for signing up with Exotel for a trial account. Exotel is a business phone system on the cloud. We virtualize your number, allowing you to make...
Fri, 5 Aug, 2022 at 12:00 PM
What regions/circles are you available?
INTERNATIONAL Currently, Exotel is available in 20 countries across the globe. In the main menu on your left Find Virtual Numbers tab-> New Virtual ...
Wed, 2 Mar, 2022 at 8:45 PM
Exotel is not available in my circle. What can I do?
Please first check to see whether any Exophones are accessible in your circle Exophones available in your circle.   If it isn't, you can select to r...
Fri, 8 Jul, 2022 at 11:12 AM
How do I procure a new ExoPhone?
Short video: To set up your Exotel Account, the first step is to get an ExoPhone; given below is the 4 step process to acquire one (remember you ...
Wed, 6 Apr, 2022 at 5:18 PM
How do I set up my phone number?
A short video: Go to 'Co-workers & Groups" page on the dashboard and then click on the "gear" icon right next to your (or...
Wed, 5 Jan, 2022 at 6:50 PM
How do I edit my phone number?
A short video: You can edit your personal phone number on the "Co-workers & Groups" Page. An explanation with images is given below - ...
Tue, 4 Jan, 2022 at 5:03 PM
How many parallel calls can I receive on an Exotel number?
Theoretically, infinite.  We are a cloud provider and so, we tend to have a lot of spare capacity to handle spikes, But please intimate us if you will r...
Fri, 8 Jul, 2022 at 10:30 AM
I have an existing phone number. How can I use it with exotel?
Due to the TRAI 13th amendment, we are unable to allow our customers to publish ExoPhone numbers on their websites. More about the 13th amendment can be fou...
Fri, 5 Aug, 2022 at 12:10 PM