Getting Started

What is Exotel?
Exotel is a Business Phone System on the cloud that allows you have a single business phone number from which you can make or receive concurrent calls and S...
Tue, 28 Oct, 2014 at 11:10 AM
What is the registration process?
Your journey with Exotel starts when you register with us for a Free Trial account. All it takes are a few simple steps : 1. Once you click on "Sig...
Thu, 30 Aug, 2018 at 9:35 AM
I have an Exotel Trial Account. How do I test it out? (or) How do I get started with my Exotel Trial account
Thanks a ton for signing up for an Exotel Trial account. Exotel is a business phone system on the cloud. We  virtualize your number ,allowing you to make an...
Fri, 20 Nov, 2015 at 10:47 AM
What regions/circles are you available?
Which Indian states (telecom circles) can I use Exotel in?   At the time of writing this document - Exotel is available in Eight telecom circles. In the E...
Thu, 23 Nov, 2017 at 5:41 PM
Exotel is not available in my circle. What can I do?
First, Check out whether there are Exophones available in your circle.   If its not, you could purchase a number closest to your circle, say, if you a...
Tue, 28 Oct, 2014 at 11:27 AM
How do I buy a new Exophone?
To setup your Exotel Account , the first step is to get an Exophone ; Given below is the 3 step process to acquire one(remember you would need Rs 500 or mor...
Mon, 13 Oct, 2014 at 7:15 AM
How do I set up my phone number?
Go to 'Co-workers & Groups" page on the dashboard and the click on the "gear" icon right next to your (or whomever) name ...
Thu, 16 Jun, 2016 at 12:05 PM
How do I edit my phone number?
You can edit your personal phone number in the "Co-workers & Groups" Page. An explanation with images is in the How do I setup my number? page
Mon, 29 Sep, 2014 at 4:41 PM
How many parallel calls can I receive on an Exotel number?
Theoretically, Infinite.  We are a cloud provider and so, we tend to have lot of spare capacity to handle spikes, But please intimate us if you will ...
Sat, 10 May, 2014 at 4:47 PM
I have an existing phone number. How can I use it with exotel?
Due to the TRAI 13th amendment, we are unable to allow our customers to publish Exophone numbers on their websites. More about 13th amendment can be found h...
Mon, 19 Mar, 2018 at 12:43 PM