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You can change your password for security reasons or reset it if you forget it. Follow the steps to change/reset your password.

Change your password

  1. Open your Exotel Account.
  2. Select Change Password, under settings options
  3. Choose Password. Enter your new password, then select Save Password


Reset your password

Follow the steps to find your email id. You’ll need to know:

  1. A registered and verified phone number linked to your account
  2. Follow the instructions to confirm it’s your account.
  3. You’ll get a password reset link on your registered and verified Email Id/phone number
  4. Create a new password for your account.

 Steps:

  • Click on forgot password link to reset password
  • Choose a way using which you want to reset password
  • If you have chosen Email
  • Enter your registered and verified Email Id for which you want to reset password
  • If the entered Email Id is registered and verified with us, we will send you a reset link on your Email id as well as on your registered and verified phone number
  • Once you click on the reset link, it will ask you to create a new password for your account
  • Create a strong password for your account, make sure you fulfil all the asked requirement for your password
  • Once you save the password you can go back to login page and use this new password for login
  • If you have chosen Phone number
  • Enter your registered and verified phone number to reset password
  • If the entered phone number is registered and verified with us, we will send you an OTP to verify your identity 
  • If you have entered the correct OTP in the OTP screen, your identity will be verified and you will see a list of account linked to your phone number
  • Click on the account for which you want to reset password
  • Once you selected the account, it will ask you to create a new password 
  • Create a strong password for your account, make sure you fulfil all the asked requirement for the password
  • Once you save your password you can go back to login page and use this new password for login

Still facing trouble? Find out why are facing trouble in resetting the password?


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