To make an online payment, please visit http://my.exotel.in/pay. You will find the below screen once you enter the payment page.
Please note that you will also be able to view the validity and the credit balance of your Exotel account on the top right corner below the logout button on the dashboard as shown in the below image.
Under the payment page, we have three options, as described below:
Top-up for extra credits: This option helps you to top - up for extra credits to your Exotel account. These credits are deducted as per your usage for calls, SMSes or to rent other features(extra ExoPhones, extra users, or any available apps) at Exotel. Please ensure to make a recharge for the extra credits once the account credit balance is low or before it reaches 0.
Please select the amount of credits that you need to recharge ranging from 500 to 100000 credits.
Also, please ensure to select the right percentage of TDS amount that you would like to deduct while making the payment. Click here for further details regarding TDS.
Note: You will not be able to make a recharge for credits when your account validity is going to expire within a week. You will have to first extend the validity and then make a recharge for credits. For further details, please write to us at email@example.com or call us on 8088919888.
Extend validity: This option allows you to extend the validity of your Exotel account. The validity of your account refers to the end date upto which your Exotel account is active.
Please ensure to make the payment for validity extension at least a few days before the due date to ensure uninterrupted services.
Upgrade: This option helps you to make a single payment for your validity as well as the credits.
Click here for details regarding payment methods.
Please note that we also send periodic communications and reminders regarding your Exotel account payments. Click here for more information.