The concept of TDS was introduced with an aim to collect tax from the very source of income. As per this concept, a person (deductor) who is liable to make payment of specified nature to any other person (deductee) shall deduct tax at source and remit the same into the account of the Central Government. The deductee from whose income tax has been deducted at source would be entitled to get credit of the amount deducted on the basis of Form 26AS or TDS certificate issued by the deductor. Click here to know more about TDS.


Exotel currently falls under the 2% TDS rate by virtue of section 194J(1)(b) - Fees for Technical Services. Please click here to know more about Section - 194J.

In order to smoothen the online payment process and help you to comply with accounting processes, we have introduced the option of deducting TDS online.

For this, you would need to update your company info (at my.exotel.in/cinfo) with your TAN number. After completing this information you would be able to see an option for TDS deduction (2%) in the payment page*.

  • Please note that this option will be visible only if you have an annual payment of Rs 30,000 or more.


While making online payment, you will be able to chose the option to deduct TDS. Please refer to the annotated section in the following screenshot.




Note: If you have missed deducting TDS on a payment and if you would like to make the payment of the same, please make the intended TDS payment to the tax department and share with us the Form 16A. We shall get the same checked from Exotel's Form 26 AS and refund the payment. 


TDS related FAQ's : https://support.exotel.com/support/solutions/articles/3000095884-tds-reconciliation-faqs


For any custom requests regarding TDS, please contact hello@exotel.com for any more details.