Along with the Call/SMS report, We have included the feature of getting call details for any particular user or group. And this is how you can fetch the following details :


After you access to the Report section under the Admin panel on the left-hand sidebar of Exotel dashboard. When you check the option of User/Groups in the report as highlighted in the image below and select the corresponding duration for which you want the report and get the desired result.


This report would give you an overview on any group or a particular coworker.