Short video:
To set up your Exotel Account, the first step is to get an ExoPhone; given below is the 4 step process to acquire one (remember you would need ₹ 500 or more in your account to get an ExoPhone) You can also check your Exophone charges from your Bill plan https://my.exotel.com/billing
Note: Only Admins can procure Exophones. Here's How:
Step 1: Click on the ExoPhones tab in your Exotel Account
Step 2: Click on New ExoPhone button
Step 3: Select your region and choose the ExoPhone
Step 4: Click on Rent and then assign the desired call flow
And you are set to go :)
Video reference attached.
Note: We currently allow 5 ExoPhones to be added per day to your account. Please reach out to hello@exotel.in if you would like to increase the limit.
Follow DLT guidelines for your Sender ID/Templates. Leave it blank, if you don't intend to use SMS.
Note 2: For IP-PSTN intermix, you can purchase ExoPhones only from regions where you have completed your KYC in. Please refer to this page[section: For IP-PSTN intermix (Bangalore only)] for steps to complete KYC
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If you have any questions or concerns, please connect with us using the chat widget on your Exotel Dashboard or Whatsapp us on 08088919888.