Short video:

To set up your Exotel Account, the first step is to get an ExoPhone; given below is the 4 step process to acquire one (remember you would need ₹ 500 or more in your account to get an ExoPhone) You can also check your Exophone charges from your Bill plan

Note: Only Admins can procure Exophones. Here's How:

Step 1: Click on the ExoPhones tab in your Exotel Account

Step 2: Click on New ExoPhone button

Step 3: Select your region and choose the ExoPhone

Step 4: Click on Rent and then assign the desired call flow

And you are set to go :)

Video reference attached.

Note:   We currently allow 5 ExoPhones to be added per day to your account. Please reach out to if you would like to increase the limit.

Follow DLT guidelines for your Sender ID/Templates. Leave it blank, if you don't intend to use SMS.

Note 2: For IP-PSTN intermix, you can purchase ExoPhones only from regions where you have completed your KYC in. Please refer to this page[section: For IP-PSTN intermix (Bangalore only)] for steps to complete KYC

If you have any questions or concerns, please connect with us using the chat widget on your Exotel Dashboard or Whatsapp us on 08088919888.