Exotel Support Center

You can use Exotel's Compactix API to shorten a long URL and track customers' click data as well. Shortening a long URL will also reduce the number ...

In an effort to clamp down on scams using SMS and the spoofing of sender IDs, the Infocomm Media Development Authority of Singapore (“IMDA”) requires organi...

The Telecom Regulatory Authority of India (TRAI), on 16th Feb 2023, has issued a Regulatory Direction regarding measures to ‘to curb unauthorized activities...

Instructions for SMS if required to check with SRO(Site Reliability Operator) team Any SMS-related issues that need to be brought up/raised with the SRO...

Please note that you can allocate only one sender ID to an Exophone number. Therefore, if you wish to use more than one sender ID then you have to purchase ...

Please note that you should not delete the TEST SMS present under the SMS template section. Always make sure this test template is available on your dash...

Below are the DLT Platform Error Codes in India: Sr. No ERROR CODE STATUS DESCRIPTION 1 600 ENTITY_NOT_FOUND No record found with EID as pr...

Incoming SMS Incoming SMS enables businesses or organizations to receive text messages from their customers or users Customer initiates an SMS by com...