API Docs

API Docs for integrating your own systems with your Exotel account.

Bulk SMS API
Video: We support Bulk SMS. The API remains the same as sending a single SMS, as given here: How to send an SMS.  Send Bulk SMS With Static Con...
Mon, 6 Mar, 2023 at 9:24 AM
Beta Products
As we continue to build new products and features in order to serve our customers better, we release new products in beta and it’s a great way for you to in...
Thu, 9 Mar, 2023 at 10:17 PM
Why does the response time of Connect API vary?
Video: About the API: Calls/connect API (POST)  is used to connect two numbers or connect a number to a call flow.  It connects the ‘From’ numb...
Sat, 8 Oct, 2022 at 11:51 AM
Working with Gather Applet
Short video: This applet allows you to take numeric information from the user when they are pressing something on their keypads. The information ga...
Mon, 6 Mar, 2023 at 9:28 AM
How does the Campaigns API work
Before you start a Call Campaign, set a clear objective. We have some use cases here and guidelines here. Based on the business objective, configure a call ...
Tue, 7 Mar, 2023 at 2:56 PM
Programmable Connect: Working with Connect Applet (Dynamic URL)
Short video: You can choose to configure the Connect applet parameters using the flow builder itself or control it dynamically through a URL. ...
Thu, 16 Mar, 2023 at 11:20 AM
Play dynamic text or audio from URL in connect applet
Play dynamic text or audio from URL in connect applet Video What is usual? Typically, while configuring your Connect applet, you would enter the...
Mon, 6 Jun, 2022 at 7:01 PM
Leg details API to get all participants details of a Call
  Video: This document outlines an API to query all the participants in the completed calls. The use case where this API will be useful  Calls ...
Thu, 22 Sep, 2022 at 2:25 PM
CCM Programmable Connect (Private Beta)
Version 1.0 of the CCM Programmable Connect (Private Beta) should not be integrated henceforth as we will be deprecating it soon. Please use version 1.1 of ...
Thu, 9 Mar, 2023 at 10:20 PM
CCM Programmable Connect (Beta)
Short video: CCM programmable connect is our call centre version of connecting customers with users by returning the phone number of the us...
Mon, 6 Mar, 2023 at 2:50 PM