API Docs

API Docs for integrating your own systems with your Exotel account.

How can I get data on a Call into another system using Exotel API?
There are two ways to monitor incoming calls in real time without using reports at all:   1. Use Passthru applet- You can put the Passthru applet at t...
Tue, 28 Oct, 2014 at 4:02 PM
Greeting using dynamic text or audio from URL
What is usual? Typically, while configuring your app, you would enter the text or upload the audio that you want your callers to listen. This is static i...
Thu, 21 Aug, 2014 at 3:05 PM
Dial using number from a URL
  In the Connect applet, in the "Dial Whom" section, there is an option to "Dial phone number (or phone number returned by this URL)". ...
Tue, 9 Apr, 2019 at 12:19 AM
Metadata about a phone number
This API provides the following metadata given a number: Telecom Circle  Human readable Telecom Circle name  Number type  Operator (Carrier) that this ...
Wed, 12 Jun, 2019 at 1:37 PM
SMS Message Status codes
queued : This means that the SMS you have sent has been queued internally for delivery. sending :  This means the SMS has been pushed by Exotel to the...
Tue, 28 Aug, 2018 at 1:24 PM
Passing a Custom field in API
Question: A person calls on my virtual number at exotel and exotel lets me know via callback that i have indeed  received a call from this number. For t...
Tue, 14 Oct, 2014 at 3:22 PM
How do I integrate Exotel into my CRM?
Exotel is cloud based telephony system i.e all of Exotel data is available over the web. This makes it cross-linkable with other cloud based applications ea...
Tue, 31 Dec, 2013 at 2:09 PM
How to monitor the status of your SMS?
For an SMS sent via Exotel SMS API, you can find out the delivery Status of the SMS via two means:    A. PULL: You can pull the status by querying Exotel ...
Wed, 12 Jun, 2019 at 1:40 PM
API to update the Exotel Address Book
We currently do not have an API to update the Exotel Address book but this is a feature that has been requested many times by our customers and we're a...
Fri, 17 Oct, 2014 at 4:24 PM
How to find my API Key, API Token, Account SID and Subdomain?
 If you wish to use the Exotel APIs, you will need to authenticate yourself. <your_api_key>, <your_api_token> and <your_sid> will help you...
Wed, 12 Jun, 2019 at 2:48 PM