Short video:
In the Connect applet, in the "Dial Whom" section, there is an option to "Dial phone number (or phone number returned by this URL)". You can specify a URL in the text box. When the text box contains a URL, Exotel will make an HTTP GET request to that URL, and the URL should return a number in the HTTP response. This is the number that Exotel will try dialing, and connecting the caller to.
For a detailed list of parameters, refer to the updated documentation here.
NOTE: This option will be available only if your KYC docs have been submitted & approved.
If you have any questions or concerns, please connect with us using the chat widget on your Exotel Dashboard or Whatsapp us on 08088919888.