You can access your old reports by going to the "Reports" tab on the right panel. You can then set the dates you want the report for and even filter it for a particular ExoPhone.
When the report gets generated, we will send you an email intimating you about it
You can also use the link below to quickly access the reports section.
https://my.exotel.com/reports#usage
We usually keep reports for upto 6 months prior to the current date. When generating the reports for previous months you can select the date range up to 1 month at a time to ensure there is not much load on fetching the data. Please note the time for generating the report depends on the size of the data or the number of calls or SMSes. Hence we recommend you to download the report in batches to access them switfly.
If you have any questions or concerns, please connect with us using the chat widget on your Exotel Dashboard or Whatsapp us on 08088919888.