Short video:

Login to your Exotel account and click on "Co-workers & groups" tab on the left side panel and "Invite Co-workers" button on the top right as shown below:

You can choose to give them User, Supervisor, or Admin access. More information on the access rights is provided here.

A Coworker once added should verify their registered numbers in order to make and receive calls using Exotel. For the verification, please give a missed call from the agent’s phone to the number displayed in the note.

For the new user, the generate password link would be sent out on the email they have registered in it.

If the original mail is- and duplication of this mail is- then for this the password link would be sent out on the original mail id.

Note that the default number of maximum co-workers that can be added is 50 and in case you wish to add more,

If you have any questions or concerns, please connect with us using the chat widget on your Exotel Dashboard or Whatsapp us on 08088919888

Video reference attached.