Question: I got a call from another company. The customer told he wanted to connect to a certain number. But the call landed on my company. Looks like some bug. Can you have a look?
This happens once in a while. We have checked these things in the past and it is always because the customer has dialled the wrong number. Next time when you get a call from another company, ask him to look into his display and read out the number he dialled. Almost always, the customer will realize that he typed the wrong number. In other words, just like how you get wrong number calls on your personal phone, you also get them on your company number too.