API Docs

API Docs for integrating your own systems with your Exotel account.

Outbound Call to connect an Agent to a Customer
This API will connect the two numbers given for the agent and customer. It will connect ‘From’ number first. Once the person at ‘From’ end picks up the pho...
Wed, 12 Jun, 2019 at 1:24 PM
API to convert text to high quality voice using Shout Out app
Question: How do I convert text to high-quality voice and deliver it to cell phones? Can you provide me an API for such a  task? These text messages would b...
Tue, 27 Apr, 2021 at 3:55 PM
Outbound Call to connect a Customer to an App
This API will first call the customer, and once they pick up the phone, it will connect them to an app (aka flow) that you have created in the system - lik...
Wed, 12 Jun, 2019 at 1:23 PM
Call API to get details of a Call
To get details of a call (including Status, Price, etc.), you will need to make an HTTP GET request to https://<your_api_key>:<your_api_token&...
Tue, 30 Nov, 2021 at 9:45 PM
How to send an automated SMS after an outbound call using API?
This is possible if an outbound API call is made from your end. As a part of the API outbound call, you would need to pass on an additional parameter "...
Tue, 30 Nov, 2021 at 9:26 PM
Sending an SMS
To send an SMS through our API, you will need to make a HTTP POST request to  https://<your_api_key>:<your_api_token>@<subdomain>/v1/Acco...
Wed, 12 Jun, 2019 at 1:30 PM
Send an SMS in response to an Incoming Call
When you receive an incoming call, you can set up your Call Flow such that you can send a dynamic reply to the caller. To do this, use the 'SMS'...
Wed, 21 Apr, 2021 at 2:39 PM
Send a SMS Reply in response to an Incoming SMS
"Currently incoming SMS feature is not available" Currently, only Outgoing SMS services are available. For Outgoing SMS services, TRAI has mad...
Mon, 17 May, 2021 at 3:03 PM
Working with Passthru Applet
Using the Passthru applet in the call flow you can get Exotel to talk to your Application URL and pass on details about the call as and when it happens. ...
Mon, 29 Nov, 2021 at 9:57 PM
Getting a Popup when agent receives a call
To create a Popup for an agent when he receives a call, this needs to be configured in connect applet in the call flow. In the connect applet, you need to g...
Fri, 1 Oct, 2021 at 10:27 AM