API Docs

API Docs for integrating your own systems with your Exotel account.

Outbound Call to connect an Agent to a Customer
Video: This API will connect the two numbers given for an agent and the customer. It will connect the ‘From’ number first. Once the person at the ...
Sun, 5 Mar, 2023 at 3:35 PM
API to convert text to high quality voice using Shout Out app
Short video: Question: How do I convert text to high-quality voice and deliver it to cell phones? Can you provide me with an API for such a  task? ...
Wed, 1 Mar, 2023 at 7:18 PM
Outbound Call to connect a Customer to an App
Video: This API will first call the customer, and once they pick up the phone, it will connect them to an app (aka flow) that you have created in ...
Thu, 9 Mar, 2023 at 10:01 PM
Call API to get details of a Call
Video: To get details of a call (including Status, Price, etc.), you will need to make an HTTP GET request to https://<your_api_key>:<...
Thu, 2 Mar, 2023 at 10:06 PM
How to send an automated SMS after an outbound call using API?
Video: This is possible if an outbound API call is made from your end. As a part of the API outbound call, you would need to pass on an additional ...
Sun, 5 Mar, 2023 at 12:02 PM
How to send SMS using API? (Sending SMS using Postman)
Video: To send an SMS through our API, you will need to make an HTTP POST request to  https://<your_api_key>:<your_api_token><s...
Thu, 2 Mar, 2023 at 10:04 PM
Send an SMS in response to an Incoming Call
Video: When you receive an incoming call, you can set up your Call Flow such that you can send a dynamic reply to the caller. To do this, use ...
Mon, 6 Jun, 2022 at 7:36 PM
Send a SMS Reply in response to an Incoming SMS
"Currently incoming SMS feature is not available" Currently, only Outgoing SMS services are available. For Outgoing SMS services, TRAI has mad...
Mon, 6 Mar, 2023 at 1:05 PM
Working with Passthru Applet
Video: Using the Passthru applet in the call flow you can get Exotel to talk to your Application URL and pass on details about the call as and when...
Mon, 6 Mar, 2023 at 9:15 AM
Getting a Popup when agent receives a call
Short video: To create a Popup for an agent when he receives a call, this needs to be configured in connect applet in the call flow. In the connect...
Sun, 5 Mar, 2023 at 10:16 AM