If you're not getting pop-ups for incoming calls, we suggest you try the following steps first:

  1. Try opening else if you have an account with Mumbai stamp the link: in another browser, and see if you get pop-ups for incoming calls
  2. Check if the pop-up is allowed on the browser settings.
  3. Clear your browser cache & cookies, and log into your Exotel account again.
  4. If you're using a restrained network, please ask your network/system administrator to check if there are any blockages on additional traffic.

If you're still not getting pop-ups for incoming calls after trying the above steps, please feel free to us at and we shall help you solve the issue.