We have recently launched the New Call and Dialer campaign with enhanced feature sets under the tool section (as shown in the image below)


Therefore, we will be deprecating the create campaign functionality of Old Call Campaigns & Old Auto Dialer. 

Deprecation Plan for Old Call Campaigns

Old Call Campaign will be deprecated in two phases. In the first phase, we will restrict the Create Call Campaign capability. In the second phase, we will deprecate the call campaign functionality completely from the Campaigns (old) section.

Phase-1 → Deprecating Create Call Campaign capability 

  • Date of Impact: 1st Dec 2021

  • Users will not be able to create any campaign from the date of impact 

  • Users will be able to view any previously created call campaigns 

  • Users can still use the old campaign section for creating new SMS campaigns

Phase-2 → Deprecating Call Campaign capability completely

  • Date of Impact: 1st Mar 2022

  • Users will not be able to even view the past call campaign, from the date of impact

  • Migration of data from old campaigns to new campaigns will not be possible

  • Users can still use the old campaign section for creating new SMS campaigns



Changes to be implemented on your end


Please use the New campaign section to implement any new Call campaigns or Auto-Dialer campaigns you may want to launch going forward.