Transactional SMSs:
These are messages which are sent to your customer to pass on information necessary for using your product or service.
For example:
- A message sent by a bank to an account holder regarding his/her available account balance
- A message sent to the client by a company regarding his Invoice amount
Only such purely transactional SMSs will be approved as transactional SMS templates.
Examples of Transactional templates:
- "Your order no %d has been shipped. You will receive this order by %s. Thanks for using our services."
- "Thanks for participating in our missed call campaign to save nature. Your enrollment id is %d"
- · Messages containing transactional information from banks and financial institutions etc.
Note: %d is used to substitute numbers and %s is used to substitute alpha-numeric strings.
Transactional Optin SMSs:
These are messages that are not purely transactional but are sent to registered customers/clients. Such SMS templates that are not entirely transactional will be approved as trans-optin.
Examples of Trans optin SMS templates:
- "Dear %s, thank you for attending the conference. We look forward to having more of you"
- "Thank you for calling us. For further inquiry please write to us on %s"
- · Messages containing user account information from the bank
Note: %d is used to substitute numbers and %s is used to substitute alpha-numeric strings.
However, both transactional and transactional optin SMSs will be sent to DND numbers with the approved sender ID.
Support contact details:
08088-919-888